FAQ

How do I Enable or Disable Pico Updates?
You may run into a situation where you have heard there is a new update available for your Pico which introduces features and changes that you may want, ...
Thu, 1 Sep, 2022 at 8:57 AM
How Do I Cast My Pico to My TV?
Casting to TV requires that your TV is a Smart TV with Miracast functionality and/or with the ability to download apps from a TV app store. If your TV does ...
Thu, 1 Sep, 2022 at 8:53 AM
How Do I Enable Miracast Functionality on My Pico?
Your Pico has the ability to screencast to Windows computers and Smart TVs without Wi-Fi connection by using the Miracast protocol. Sometimes the ability to...
Thu, 1 Sep, 2022 at 8:52 AM
How to Install Next World Software on to a New Headset
To get your headset started with Next World, you'll need to run installation from a PC and register your device with Next World. This article can run yo...
Tue, 22 Aug, 2023 at 11:00 AM
How Do I Find the Pico's MAC Address
Your IT department may request you to find the MAC address of the Pico you use. In this case, it is reasonably easy to view it to then pass along to your IT...
Thu, 2 May, 2024 at 1:31 PM
How to Screen Record from a Pico Neo Device
The Pico Neo 3 supports screen recording and in this article, you are going to learn how to record your screen on the Pico Neo 3. To record your screen:...
Tue, 19 Apr, 2022 at 10:11 AM
How Do I Cast My Pico to My Computer?
With PUI version 4.8.15 and above (See "New Method") :     Supported platforms:  Windows (with both Miracast and in-browser streaming on Chrom...
Tue, 10 Jan, 2023 at 11:15 AM
How can I Update my Pico Offline?
Sometimes when you try to download a Pico update on the headset, there may be errors due to the current network your device is connected to, or due to vari...
Tue, 7 Mar, 2023 at 3:23 PM