Headset Troubleshooting
Managing Trainees Accessing the Next World Dashboard 1. Using your web browser, navigate to https://nwxr.app 2. Sign in with your email address and pass...
Thu, 14 Apr, 2022 at 9:32 AM
Note: you will not lose user or headset data but you will be required to re-download all of your experiences again. Method 1: From Next World Agent with...
Tue, 13 Sep, 2022 at 8:41 AM
Troubleshooting Connections From Agent, you should be able to see the connection status and the time. The connection status should show Connected and the t...
Mon, 21 Mar, 2022 at 11:42 AM
If your Pico fails to connect to your Windows computer through the Connect app in Windows, there is another Windows program you can use instead. This progra...
Thu, 17 Mar, 2022 at 1:45 PM
If an update turns off tracking, or one of your trainees disables it, it's fairly simple to turn back on: Pico Headsets 1. Click on the Settings bu...
Thu, 17 Mar, 2022 at 2:03 PM
From time to time, you may need to take your headset to a remote site, or use it in a location where internet connection cannot be guaranteed. In order to d...
Thu, 17 Mar, 2022 at 2:37 PM
The issue with your controller could be one of a few different issues. Battery Tags Firstly it could be that the tag for the controller's battery...
Wed, 27 Apr, 2022 at 11:18 AM
There is a known issue with version 1.12.0 of Next World Agent which causes the Synchronisation window to show when it is not supposed to. This issue has be...
Tue, 5 Jul, 2022 at 12:20 PM